This is the cookie notice for SSE and Me Customer Services, which is a trading name of SSE Enterprise which are members of the SSE Group. When we refer to ‘SSE’, ‘we’, ‘us’, and ‘our’, we mean any of those SSE entities, as appropriate. This information is collected through instruments known as cookies and various other technologies, collectively referred to in this Cookie Notice as ‘cookies’.
Cookies are small text files transferred and stored by your web browser to your computer or mobile device when you visit or use a website. Cookies allow websites to recognise your device and store some information about your preferences or past actions.
Cookies can be considered as ‘first party’ or ‘third party’ cookies depending on the domain that places them. First party cookies are cookies set by a website visited by the user. Third party cookies are set by a domain other than that of the website visited by the user, so if a user visits a website and a third-party organisation sets a cookie through that website, this would be a third-party cookie.
Cookies can also be considered as ‘persistent’ or ‘session’ cookies depending on their duration. Persistent cookies remain on a user’s device for the time specified in those cookies. They are activated every time that user visits the website that created the cookies, until the cookies expire or are disabled by the user. Session cookies allow the actions of a user to be linked during a single browsing session. A session starts when a user opens a browser window and ends when the browser window is closed, following which all session cookies are deleted.
We use cookies and other similar technologies to collect information about your browsing activity and about the device you have used to access our website (including the make, model and operating system, IP address, browser type and mobile device identifiers) so we can provide essential features and functionality on our website:
The cookies used on our website can be broken down into one category:
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
You can set your browser to block or alert you about these cookies, but then some parts of the site will not work.
This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
These Cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
These Cookies are based on uniquely identifying your browser and internet device. If you do not allow these Cookies, you will experience less targeted advertising.
Targeted advertising or remarketing is a type of targeted advertising that displays our adverts on third party websites across the internet to users who have previously visited this website. Remarketing involves collecting Cookies to inform, optimise and serve adverts based on someone’s past visits to this website. To opt out of this type of advertising you can use this free Google: https://tools.google.com/dlpage/gaoptout
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When you visit our websites, you will be presented with a Cookie banner. It gives you the choice to accept the use of Cookies on the site or not. It will also present you with a link to our Cookie manager. Through the Cookie manager, you can choose to opt-in or opt-out of the types of Cookies active on our sites. You can also find out a bit more about what we use them for. Our Cookie manager will only remember your preferences for our site for the specific browser that you’re using at that time.
You can also manage your Cookie preferences at any time via this link:
If you wish to change your Cookie settings generally, you can delete Cookies stored on your computer or change your privacy settings at any time via your browser settings.
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If you would like to contact us in relation to your rights or if you are unhappy with how we’ve handled your information, you may contact us by sending a letter:
SSE Enterprise Data Protection Specialist c/o SSE Enterprise Assurance Corporate Suite Inveralmond House 200 Dunkeld Road Perth PH1 3AQ
or sending an email to EnterpriseDataProtection@sse.com
If you would like to contact our Data Protection Officer, you may do so using the following details:
Email: GroupDPO@sse.com
This notice was last updated in January 2021.