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Domestic Heat Customers
Slough Utility Services
In an emergency
If you lose supply
Heat Networks customers (24 hours a day):
Outages and failures: 0800 316 2194
Slough Utility Services customers (24 hours a day):
Outages and failures: 0800 197 5868
Slough Utility Services customers (24 hours a day):
Hot water or fresh water emergencies: 0800 197 5868
For everyday enquiries
Speak to us about heat networks
Domestic customers:
Monday to Friday 8.00am – 8.00pm and Saturday 8am to 2pm
Commercial customers:
Monday to Friday 8.00am – 8.00pm and Saturday 8am to 2pm
Speak to us about Slough utility services
Customer support:
Monday to Friday 8.00am - 8.00pm and Saturday 8am to 2pm