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Domestic Heat Customers
Slough Utility Services

In an emergency

If you lose supply

Heat Networks customers (24 hours a day):

Outages and failures: 0800 316 2194

Slough Utility Services customers (24 hours a day):

Outages and failures: 0800 197 5868


Slough Utility Services customers (24 hours  a day):

Hot water or fresh water emergencies: 0800  197 5868

For everyday enquiries

Speak to us about heat networks

Domestic customers:

03450 783 215

Monday to Friday 8.00am – 8.00pm and Saturday 8am to 2pm

Commercial customers:

03450 783 298

Monday to Friday 8.00am – 8.00pm and Saturday 8am to 2pm

Speak to us about Slough utility services

Customer support:

0345 078 3268

Monday to Friday 8.00am - 8.00pm and Saturday 8am to 2pm