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homeheat customers prepayment
Domestic Heat Customers
Commercial Customers

Once the new Pay as You Go heat meter has been installed it will provide you with a range of benefits to control your energy. The full colour 5-inch touch in home display makes budgeting easier. With this, you’ll be able to see in near-real time just how much you’re spending on your energy, in pounds and pence at a glance. We will also be able to keep in touch with you by sending messages to your meter.

Through wireless technology, Pay as You Go top ups made at Pay Point outlets will automatically transfer to your meter without the need to insert a key or payment card. We also have a 24-hour contact centre where you can call us any time, to credit your meter without the need to leave your home.

Installation is free and appointments times are tailored around you. You’ll be in total control of your heat and hot water usage with no unexpected bills to worry about. You’ll not pay any more for your energy if you’re on a Pay as You Go meter.

Existing customers

You can view our guide or watch videos on how to use your prepayment meter below.